沈阳ISO20000认证 辽宁企业实施ISO20000带来的益处？ 发布时间: 2020-02-29 01:21
Shenyang ISO20000 certification Liaoning enterprises to implement the benefits of ISO20000?
1. 获得业界普遍认同的国际证书ISO20000 认证；
1. Obtain the international certificate ISO20000 certification generally recognized by the industry;
2. Reach an agreement with customers and suppliers on service quality and service commitment, establish a unified communication platform with customers and suppliers, and achieve it service management objectives that all relevant stakeholders meet;
3. Continuously optimize the service process, improve the service level and customer satisfaction; further expand the company's business and increase market share.
4. Clarify the combination point of management cost and the company's strategic objectives, improve the existing service products and resource allocation, and make the use of resources in line with the company's strategic objectives;
5. Through the definition of process and rights and responsibilities, monitoring management process and performance evaluation, improve the efficiency of process implementation;
6. Improve the ability of overall operation and department communication of the company;
7. Establish a set of effective continuous improvement mechanism;
8. Improve quality, improve productivity, reduce cost and increase return on investment.
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